AonyxLimited

Profile · Southern California

Jacob
Vallecillo

Customer accounts professional and computer science graduate interested in building thoughtful, engaging software.

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About · 01

Technical curiosity, grounded in people.

My interest in technology started with scripting in Roblox and grew into programming, game development, and interactive systems. I earned a Bachelor of Science in Computer Science from California State University, Long Beach, building experience through personal projects, hackathons, and game jams.

My professional path spans financial services, logistics, leadership, education, and customer support. Across each role, the connecting thread is practical problem-solving: understanding what someone needs, working through ambiguity, and communicating a clear way forward.

I’m looking to keep growing as a developer while bringing the adaptability and customer-facing judgment that come from solving real-world problems with real people.

Capabilities · 02

  • 01Computer science
  • 02Problem solving
  • 03Data validation
  • 04TypeScript
  • 05APIs
  • 06Databases
  • 07Customer support
  • 08Team leadership

Experience · 03

Work history

Explore the map →
  1. Present

    Nelson Connects · American Honda Finance Corporation

    Customer Accounts Representative

    Supporting Honda and Acura customers with account servicing, payments, past-due balances, and payment arrangements through a contingent placement with American Honda Finance Corporation.

    • Resolve account questions and payment issues through clear, empathetic customer communication.
    • Regularly assist Spanish-speaking customers in a fast-paced servicing environment.
    • Financial services
    • Account resolution
    • Bilingual support

  2. Partners Personnel · GEODIS

    Team Lead / Data Entry Clerk

    Led daily outbound workflow for GEODIS while processing and validating shipment records in IBM AS/400.

    • Resolved record discrepancies and maintained accurate outbound shipment tracking.
    • Supported the floor team in preventing shipping errors in a high-volume operation.
    • Team leadership
    • Data validation
    • IBM AS/400

  3. Whizara

    Instructor

    Delivered coding and robotics instruction to K–12 students, adapting lessons and support to different learning levels.

    • Provided individualized technical support while keeping students engaged in STEM subjects.
    • Tracked progress and collaborated with teachers and parents to support achievement.
    • Computer science education
    • Robotics
    • Mentoring

  4. California State University, Long Beach

    Student Assistant

    Supported campus Shipping & Receiving by sorting and delivering incoming mail and packages across university departments.

    • Completed campus-wide deliveries using university vehicles.
    • Helped maintain an organized and efficient distribution process alongside a full computer science course load.
    • Logistics
    • Operations
    • Reliability

  5. Domino's

    Delivery Expert

    Delivered accurate, timely service while supporting order preparation, inventory, and customer issue resolution.

    • Used GPS and local knowledge to maintain safe, effective delivery routes.
    • Supported store preparation and inventory work during high-volume periods.
    • Customer service
    • Logistics
    • Operations

  6. Domino's

    Assistant Manager

    Supervised and trained team members while using inventory, labor, and sales data to support store performance.

    • Helped maintain operational and customer-service standards alongside the General Manager.
    • Conducted nightly inventory counts and reviewed labor and sales data.
    • Leadership
    • Training
    • Operational analysis

  7. Domino's

    Customer Service Representative

    Served customers and supported food preparation, kitchen organization, and ingredient restocking during peak periods.

    • Worked flexibly across customer-facing and kitchen responsibilities.
    • Helped maintain service quality and an efficient, clean operation.
    • Customer service
    • Teamwork
    • Adaptability

  8. Research Design Specialists

    Research Coordinator

    Coordinated participant appointments, maintained research records, and recruited survey respondents.

    • Supported office productivity through scheduling and clear participant communication.
    • Conducted outreach for survey recruitment and data collection.
    • Research operations
    • Data records
    • Communication

Education · 04

Foundations

2022—2024

Bachelor of Science

Computer Science

California State University, Long Beach
2018—2022

Associate of Arts

Computer Science

Long Beach City College